Customer Service Policy

We're here to help with any questions about your order, our products, or your account.

Contact us

For the fastest response, please include your order reference (if applicable) when reaching out.

• Email: info@globerryscents.com
• Phone / WhatsApp: +234 0907 092 0820

Support hours

Monday – Saturday, 9:00 AM – 6:00 PM (WAT). We aim to respond to all enquiries within 24 hours.

What we can help with

• Order status and delivery questions
• Product recommendations and availability
• Issues with a delivered order
• Account and payment questions